All orders are shipped from Paris, France. With a standard shipping we use Chronopost, Mondial Relay, UPS or DHL as shipping partners (depending on your location) and the final delivery will be made by your local postal service.
Delivery times :
We dispatch all orders within 2-3 business days.
Standard shipping for Europe : 2-5 working days.
Rest of the world : 5-15 working days.
You will have the choice to be delivered wether at home or at your closest post office / collection office. Deliveries outside the European Union may incur extra costs as local taxes and import duties (not included in the shipping costs).
Deliveries outside the European Union :
Please be advised that local taxes and import duties may apply and is not included in the shipping costs.
We don't accept returns. We hope you understand.
Damaged delivery :
We are doing our best to ship your order in a safe and secure way. If your order arrive damaged, please let us know straight away to help us solve the problem. Make sure to send across pictures of the package and damaged product with all relevant information about your claim at firstname.lastname@example.org.